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Funded Project Details - FY2021

Project Number:

Title: Measuring, Mining and Understanding Communication Behaviors: Markers for Quality Healthcare
Principal Investigator:

Stephanie L Shimada

Location: Bedford, MA
Congressional District Code: 6
Research Service: Health Services R&D
Project Period: January 2018 - June 2021
FY 2021 Funding Amount: $106,633
Total Award Amount
(all years):
Abstract: View full abstract and other project information on NIH RePORTER


Communication behaviors, including information seeking, information giving, and responding to emotions, can be measured within in-person interpersonal health communication between Veterans and healthcare providers. Investigators have developed reliable coding schemas to extract communication behaviors from audiotapes of clinical encounters. Using these schemas, including the Roter Interaction Analysis System (RIAS), patterns of communication behaviors have been positively associated with patient...

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