Measuring and Improving the Safety of Test Result Follow-Up
Congressional District Code:
Health Services R&D
October 2018 -
FY 2021 Funding Amount:
Total Award Amount (all years):
View full abstract and other project information on NIH RePORTER Go To NIH RePORTER Excerpt:
Background: Electronic health records (EHRs) can improve communication processes but unique vulnerabilities remain. Failure to follow-up abnormal test results (“missed results”) is a key preventable factor in diagnostic delays in the VHA and often involves EHR-based communication breakdowns. Our work, as well as data from root cause analyses and malpractice claims in the VA, highlights many technical and “social” (i.e., workflow, organizational, people, and policy) variables that affect test res...